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Below are a list of frequently asked questions. If the information below doesn not answer your questions, please contact us.
Q: How does TripAngle work?
A: We have streamlined everything necessary to renting a property. We have developed Property Management software that does EVERYTHING requried to manage a property, even for owners who do not live near their rental. Not only have we built this software, we are offering this to every one of our owners FREE of charge, so they are able to pass the savings on to you. Q: Can I bring my pet?
A: Some of our properties accept pets. Just type this in when narrowing your search for your perfect rental. If your property accepts pets, there is a non-refundable pet fee. The non-refundable pet fees are included in the description on each property. The condo will let you know if it accepts pets. If the property you are reserving doesn't accept pets, and you bring them, you will be evicted with no refund. Q: How do I make a reservation?
A: We have made it simple to book online using our 24 hour booking process. Just click on the Reserve Online Now tab on each rental listing, once you have made yoru selection. Each owner requires any major credit card to put down a deposit that is specified on the condo you choose to book online. This deposit is to hold your condo or home and the remainder will be run on the card you have on file. The remainder is due two days prior to your arrival on nightly and weekly rentals. For Monthly stays your first month's balance is due one month prior to your arrival and is non-refundable. You may view our available proeprties by going to our Home Page and entering in yoru search criteria! If you have any questions, you may call our (toll free) number 866-225-1013 outside the US you may call our local number (901) 569-2525. Our office hours are 8:30am - 7pm CST 7 days a week. Q: How do I make a reservation?
A: We have made it simple to book online using our 24-hour booking process. Just click on the Reserve Online Now tab on each rental listing, once you have made your selection. Each owner requires any major credit card to put down a deposit that is specified on the condo you choose to book online. This deposit is to hold your condo or home and the remainder will be run on the card you have on file. The remainder is due two days prior to your arrival on nightly and weekly rentals. For Monthly stays your first month's balance is due one month prior to your arrival and is non-refundable. You may view our available proeprties by going to our Home Page and entering in yoru search criteria! If you have any questions, you may call our (toll free) number 866-225-1013 outside the US you may call our local number (901) 569-2525. Our office hours are 8:30am - 7pm CST 7 days a week. Q: What if something happens and I have to cancel my reservation?
A: We STRONGLY urge you to purchase the CSA Travel Insurance when you make your reservation, so you are covered no matter what if you need to change your reservation. This travel insurance is available at the end of the reservation process, just click on the banner and fill out the information. Each property is Individually Owned and Operated. Therefore, all rates are subject to change. Our Owners accept all major Credit Cards, except American Express and require a valid Credit Card for the deposit, AND FINAL PAYMENT, which will automatically be run TWO DAYS prior to Guests arrival for nightly and weekly stays, no exceptions. For month or longer stays, the NON-Refundable final payment is automatically run 30 days prior to Guests scheduled date of arrival. If Guests Credit Card on file does not go through for our Owners or Texas Coastal Vacations, LLC, previous to Guests arrival, Owners have the right to rent out Guests reserved property, as Guests reservation becomes invalid. Please provide a good phone number for Owner to reach Guest in case of emergency or issues with Guests card. If Guest does not make arrangements, and reserved property is not rented out, Guest will still be responsible for Guests reservation. The Owner also reserves the right to send Guest to collections if any damages occur and no shows are not able to go through on the Credit Card Guest has on file. Any charges that are incurred during the collection of such charges will also be Guests responsibility. TripAngle, LLC and its Owners require at least a 30 day notice for cancellations. If Guest cancels with 60 or more days prior to Guests scheduled date of arrival Guest will receive back 80% of Guests deposit. If Guest cancels with 30-59 days prior to Guests arrival date, Guest will receive back 60% of Guests deposit (each Owner has their own deposit amount, which is specified when making your reservation). The $21 payable to TripAngle is non-refundable. Otherwise the deposit and total cost of Guests scheduled stay is forfeited. Cancellations made during a scheduled stay will result in forfeiture. All Cancellations must be made in writing and mailed to Texas Coastal Vacations, LLC located at 2856 S Alameda Corpus Christi, TX 78404 and postmarked for deposit refund. Q: What time is check out and in?
A: Our owners will email this to you once you make your reservation. Most of the properties have a check-in time of 4pm and out at 11am. The owners will also have their contact information if you have any additional questions regarding yoru rental. Q: How do I check-in?
A: the owners will email you within 24 hours a confirmation and receipt. The confirmation will have all check-in instructions. Q: Is there daily maid service provided?
A: Maid service provided prior to check-in and after check out. Some owners will provide additional daily, weekly, or monthly maid service for a small fee, please inquire to get rates. Q: When do I get my deposit back?
A: Each owner applies your deposit to your balance. So, the deposit is non-refundable because it is a part of your balance.
Q: What credit cards are accepted?
A: Visa, Mastercard, and Discover.
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